Our Story
— PRIVACY POLICY —
1. Introduction
Samagam Media respects the privacy of its users and is committed to protecting personal data collected through its services.
This Privacy Policy explains how Samagam Media collects, processes, stores, and protects personal information when users interact with the company’s website, messaging systems, and digital platforms.
This policy applies to services including:
• website access
• digital communication systems
• WhatsApp Official API messaging
• Rich Communication Services (RCS) messaging
• notification and broadcasting systems
By using Samagam Media services, users consent to the data practices described in this policy.
2. Information We Collect
Samagam Media may collect the following categories of information.
User Information
• Name
• Phone number
• Email address
• Business information
• account details
Device Information
• IP address
• browser type
• device information
• operating system
• usage logs
Cookies and Tracking Data
• website interaction data
• preferences and session data
• analytics data
Message Data
• message timestamps
• delivery reports
• communication metadata
• system logs
Samagam Media does not intentionally collect sensitive personal information unless voluntarily provided.
3. Purpose of Data Collection
Information collected by Samagam Media is used for:
• providing messaging services
• managing user accounts
• delivering notifications
• improving services
• customer support
• monitoring platform security
• complying with legal obligations
4. Consent for WhatsApp & RCS Data Processing
When users utilize messaging services powered by WhatsApp Official API or RCS, certain information may be processed by external messaging platforms.
These platforms may include:
• Meta Platforms Inc. (WhatsApp)
• Google RCS messaging infrastructure
• telecom network operators
Users acknowledge and consent to such data processing when using Samagam Media services.
Users must ensure that recipients have explicitly consented to receiving communications.
5. Legal Basis for Processing
Samagam Media processes personal data based on the following legal grounds:
• user consent
• contractual necessity
• legitimate business interests
• compliance with legal obligations
6. How We Use Collected Data
Samagam Media may use collected information to:
• provide communication services
• deliver notifications and updates
• maintain platform security
• analyze service performance
• improve user experience
Samagam Media does not sell or trade personal data to third parties.
7. Data Retention & Deletion
Personal data is retained only for as long as necessary to:
• provide services
• maintain communication records
• comply with legal requirements
Users may request deletion of their data by contacting Samagam Media.
8. Data Sharing with Third Parties
To provide messaging services, Samagam Media may share limited information with trusted service providers including:
• Meta Platforms Inc. (WhatsApp)
• Google RCS providers
• telecom network operators
• cloud infrastructure providers
• payment processors
These parties process data according to their own privacy policies.
9. Security Measures & Encryption
Samagam Media implements security measures including:
• encrypted communication protocols
• restricted system access
• server security monitoring
• data protection mechanisms
While strong measures are in place, no internet-based service can guarantee absolute security.
10. Cookies & Tracking Technologies
Samagam Media may use cookies to:
• improve website functionality
• analyze visitor behavior
• remember user preferences
Users can disable cookies through browser settings if desired.
11. Data Transfer & Storage
Data collected by Samagam Media is primarily stored within India.
However, messaging platforms such as WhatsApp and RCS infrastructure may process certain data on international servers depending on their system architecture.
12. User Rights
Users have the right to:
• access personal information
• request correction of inaccurate data
• request deletion of personal data
• withdraw consent where applicable
Requests can be made using the contact information provided below.
13. Policy for Children
Samagam Media services are not intended for individuals under 18 years of age.
The company does not knowingly collect personal data from children.
If such data is discovered, it will be deleted immediately.
14. Updates to Privacy Policy
Samagam Media may update this Privacy Policy from time to time.
Changes will be published on the official website.
Continued use of services after updates indicates acceptance of the revised policy.
15. Governing Law (India)
This Privacy Policy shall be governed by the laws of India.
Any disputes relating to this policy shall fall under the jurisdiction of courts located in Maharashtra, India.
16. Contact Information
For privacy-related inquiries or data requests, please contact:
Samagam Media
Plot No. 106, Naik Nagar
Devli Parisar, Beed Bypass Road
Aurangabad – 431001
Maharashtra, India
Phone: +91 9130003791
Email: sagarphoto1316@gmail.com
